Passa al contenuto principaleFai clic qui per leggere la nostra Dichiarazione sull’accessibilità o per contattarci in caso di domande riguardanti l’accessibilità.
Person on iPad with pencil.
ContattaciIscrizione

Large Urban Housing Authority Improves Security and Productivity by Digitizing Business Records.

Discover how digital transformation led to massive improvements in operational efficiency, security, and sustainability.

About the Client

This large urban housing authority works to enhance their customers’ housing and quality of life. Xerox have worked with them for over 25 years and have been their Managed Print Services provider for over 10 years.

The Challenge

The housing authority’s reliance on paper-based documentation took up a lot of physical space and were extremely difficult to manage. This approach risked lost documents, data breaches, compliance issues, poor collaboration between departments, and dissatisfied clients.

The Solution

Xerox® Capture and Content Services provided this housing authority with state-of-the-art scanning and document management technology, letting them:

  • Digitise and categorise its employee and client files

  • Automatically extract critical business data and integrate it with enterprise resource planning and customer relationship management

  • Encrypt data storage, retrieval, and retention

  • Securely access file data anytime, anywhere

By partnering with Xerox, the housing authority could successfully carry out their ambitious project to transform their paper archives into a protected, easily accessible digital repository.

The Results

The transformation from a paper-based to digital document system resulted in several major benefits for the housing authority:

  • A significant risk reduction in data loss from physical damage or misplacement

  • Improved compliance processes with digital records that are easy to audit and track

  • Substantial gains in space which can be repurposed for other operations

  • Faster, more effective collaboration with instant document access and sharing

With the efficiency and security improvements enabled by Xerox® Capture and Content Services, employees can spend more time working together effectively and deliver better, safer customer services.

Icona di un ingranaggio con connettori che defluiscono a sinistraThe Challenge

This large urban housing authority wanted to:

  • Digitise their paper-based system to save space, ensure compliance, and improve collaboration with employees and clients

  • Improve the trackability of important documents to reduce security and compliance risks

Icona di una lampadinaThe Solution

Using Xerox® Capture and Content Services let them:

  • Move all their business records for people and clients into a digital space

  • Encrypt data management processes

  • Deploy imaging production services following Customer Acceptance Testing

Grafico con traiettoria verso l’alto e un ingranaggio sopraThe Results

The new solution helped the housing authority:

  • Eliminate risk of data loss

  • Ensure regulatory compliance more easily with trackable documents

  • Reclaim physical space with paperless operations

  • Improve their client satisfaction with smoother collaboration

  • Create a repeatable solution for other housing authorities

Taking a picture on a phone of a piece of paper.

Acquisizione e contenuti

Il mondo è sempre più veloce. Non dovrebbe esserlo anche il nostro modo di lavorare?

Woman with mobile phone and laptop, next to Xerox MFP

Managed Print Services

Perfect for large offices, Managed Print Services can help you control the total cost of managing your printers – everything from toner and ink to maintenance.

Business handshake

Servizi globali Xerox® per la gestione dei documenti

Scopri la nuova Xerox: la nostra vision, le nostre persone e le nostre competenze

Articoli correlati

  • Aerial view of the city of Dhaka, Bangladesh at twilight

    L’incredibile missione di una nazione

    Come Xerox ha aiutato il governo del Bangladesh ad acquisire, conservare e analizzare i dati sulla popolazione, consentendo di fornire in modo più efficiente i servizi sociali a coloro che ne hanno bisogno

  • Clock tower above BBVA Bank in Argentina

    Una banca può davvero diventare paperless?

    Scopri come la banca privata più storica d’Argentina stia cercando di eliminare i moduli cartacei delle operazioni bancarie con l’aiuto dei Servizi Xerox® di acquisizione dei contenuti.

  • Bank with ornate statues

    Studi di Caso Bancari

    Veda come abbiamo aiutato banche e organizzazioni di servizi finanziari a migliorare l'esperienza del cliente ed a risparmiare costi.

  • Two employees in front of a whiteboard giving each other a high five

    2024 BLI Pacesetter Business Service Awards

    Discover how Keypoint Intelligence — Buyers Lab, Inc. (BLI) acknowledged our software's prowess in workflow automation, personalization, content management solutions, and digitization services.

  • Digital image showing 3D graphs moving from the top and bottom

    Meet the Xerox Digital Transformation Heroes

    The shift to ‘digital first’ to adapt and stay ahead of a fast-changing world continues to be a top priority for many organizations, driving their digital transformation agenda. It is our mission to deliver these goals.

  • man holding tablet

    ARPA Case Study

    See how the State Department of Health streamlined their process to meet a critical ARPA deadline with the help of Xerox® Capture and Content Services.

Condividi